Standard processing requires 2–3 weeks. Each piece is crafted in small batches and inspected before shipment. Custom and Made-For-You options may require 3–5 weeks.

Yes. Every Label The Muse piece is handmade in our Brooklyn and Atlanta studios by designer Saïka Bince and a small team of trained artisans. Select components (such as stainless-steel handles or specialty builds like our briefcases) —are handcrafted in small batches from trusted global partners, but all finishing, polishing, painting, assembly, and quality control take place in the United States.

All sales are final. Orders cannot be canceled or modified once placed. Please review selections carefully before checkout.

We currently only ship within the United States. International shipping will be introduced soon.

Once your piece has completed processing, delivery typically requires 2–5 business days. You will receive a tracking number via email.

Rush production is not available. Ready-to-ship drops will be announced on our website and social channels.

Select Made-For-You options may be available and typically require 3–5 weeks for completion.

Restocks are not guaranteed due to small-batch production. Email notifications are available for select items.

Bags are crafted with high-quality vegan leather, micro-suede interiors, resin or stainless-steel handles, and limited-edition accents. Click here to learn more about materials and how to care for them.

While we do not offer exchanges on any of our handmade products, unopened packages may be returned for a full refund after inspection of use. If your product appears to be used you will incur a 25% restocking fee. Certain exceptions may apply.

Engraved or customized items are not eligible for return.

Contact heygirl@labelthemuse.com within 48 hours with your order number and clear photos. Our team will review the issue and advise next steps.

Yes. Label The Muse offers a 12-month limited warranty on craftsmanship defects. Register your purchase through our Product Registration page.

Warranty repairs are complimentary within the coverage period. Optional refurbishing services are available for a fee. Visit our Warranty Policy for details.

Label The Muse combines small-batch craftsmanship, sculptural silhouettes, and quiet-luxury functionality. Every piece is handmade in our U.S. studios and finished with a considered, founder-led approach.

No. While inspired by motherhood, our designs are made for anyone who values refined accessories and intentional construction.

Each style honors a woman in our founder’s family:

• Kesner — Carryall, named for her grandmother
• Ti Nette — Mini Purse, named for her mother
• Bince — Signature silhouette, named for the designer

Email heygirl@labelthemuse.com for support.

Follow @labelthemuse on Instagram and join our email list.